5 Call Center Jobs In Houston You Should Apply

Are you looking for a new career opportunity in the vibrant city of Houston? If you have excellent communication skills and enjoy working with people, a call center job might be the perfect fit for you. Call centers play a vital role in providing top-notch customer service to clients and customers across various industries. In this article, we will explore five call center jobs in Houston that you should consider applying for.

Benefits of Working in a Call Center

Working in a call center can be a rewarding and challenging experience. Some benefits of working in a call center include:

• Opportunities for career advancement and professional growth
• Competitive salaries and benefits packages
• Diverse and dynamic work environment
• Chance to develop valuable communication and problem-solving skills
• Flexibility in scheduling and work-life balance

Types of Call Center Jobs

There are various types of call center jobs available in Houston, catering to different skills and interests. Some common types of call center jobs include:

• Customer Service Representative: Handle customer inquiries and resolve issues via phone, email, or chat.
• Sales Representative: Generate new sales leads and close deals with customers.
• Technical Support Specialist: Provide technical assistance and troubleshooting services to customers.
• Account Manager: Manage existing customer accounts and build relationships to increase sales.
• Call Center Manager: Oversee daily call center operations, including staff management and performance metrics.

5 Call Center Jobs in Houston You Should Apply For

Here are five call center jobs in Houston that you should consider applying for:

1. Customer Service Representative at Convergys

Convergys is a leading provider of customer management solutions, with a call center location in Houston. As a Customer Service Representative, you will be responsible for handling customer inquiries and resolving issues via phone, email, or chat.

• Job Requirements:
  • High school diploma or equivalent
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment
• Salary: $12-$15 per hour
• Benefits: Comprehensive benefits package, including medical, dental, and vision insurance

2. Sales Representative at SYKES

SYKES is a global leader in customer service outsourcing, with a call center location in Houston. As a Sales Representative, you will be responsible for generating new sales leads and closing deals with customers.

• Job Requirements:
  • High school diploma or equivalent
  • Excellent communication and sales skills
  • Ability to work in a fast-paced environment
• Salary: $15-$20 per hour
• Benefits: Comprehensive benefits package, including medical, dental, and vision insurance

3. Technical Support Specialist at Alorica

Alorica is a leading provider of customer service solutions, with a call center location in Houston. As a Technical Support Specialist, you will be responsible for providing technical assistance and troubleshooting services to customers.

• Job Requirements:
  • High school diploma or equivalent
  • Excellent technical and problem-solving skills
  • Ability to work in a fast-paced environment
• Salary: $15-$20 per hour
• Benefits: Comprehensive benefits package, including medical, dental, and vision insurance

4. Account Manager at Teleperformance

Teleperformance is a global leader in customer experience management, with a call center location in Houston. As an Account Manager, you will be responsible for managing existing customer accounts and building relationships to increase sales.

• Job Requirements:
  • Bachelor's degree or equivalent
  • Excellent communication and sales skills
  • Ability to work in a fast-paced environment
• Salary: $20-$25 per hour
• Benefits: Comprehensive benefits package, including medical, dental, and vision insurance

5. Call Center Manager at Working Solutions

Working Solutions is a leading provider of customer service solutions, with a call center location in Houston. As a Call Center Manager, you will be responsible for overseeing daily call center operations, including staff management and performance metrics.

• Job Requirements:
  • Bachelor's degree or equivalent
  • Excellent leadership and management skills
  • Ability to work in a fast-paced environment
• Salary: $25-$30 per hour
• Benefits: Comprehensive benefits package, including medical, dental, and vision insurance

Conclusion

In conclusion, these five call center jobs in Houston offer exciting opportunities for career growth and development. Whether you're looking for a customer-facing role or a management position, there's something for everyone in the call center industry. Remember to tailor your resume and cover letter to the specific job you're applying for, and don't hesitate to reach out to the companies directly for more information.

We hope this article has provided you with valuable insights into the world of call center jobs in Houston. If you have any questions or comments, please feel free to share them below.

What are the typical working hours for call center jobs in Houston?

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Typical working hours for call center jobs in Houston vary depending on the company and the specific role. However, most call centers operate 24/7, and employees may be required to work flexible hours, including evenings, weekends, and holidays.

What kind of training is provided for call center jobs in Houston?

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Most call centers in Houston provide comprehensive training programs for new employees, which may include on-the-job training, classroom instruction, and online courses. Training programs typically cover topics such as customer service skills, product knowledge, and technical skills.

What are the most in-demand call center jobs in Houston?

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The most in-demand call center jobs in Houston vary depending on the industry and the company. However, some of the most in-demand roles include customer service representatives, sales representatives, technical support specialists, and account managers.