5 Ways To Reach First Progress Customer Service

Reaching customer service can be a daunting task, especially when you're dealing with a large company like First Progress. However, there are several ways to get in touch with their customer service team, and we'll outline five of the most effective methods below.

Understanding First Progress Customer Service

Before we dive into the ways to reach First Progress customer service, it's essential to understand the company's background and what they offer. First Progress is a financial services company that provides credit cards and other financial products to individuals with limited or no credit history. Their customer service team is available to assist with various issues, including account inquiries, payment processing, and credit limit increases.

Why You May Need to Contact First Progress Customer Service

There are several reasons why you may need to contact First Progress customer service, including:

To report a lost or stolen credit card
To request a credit limit increase
To dispute a charge on your account
To make a payment or inquire about your account balance
To ask about the status of your credit application

5 Ways to Reach First Progress Customer Service

Now that we've covered the basics, let's move on to the five ways to reach First Progress customer service.

1. Phone

The most direct way to reach First Progress customer service is by phone. You can call their customer service number at 1-866-706-5543. This number is available 24/7, and you can expect to wait on hold for a few minutes before speaking with a representative.

2. Email

If you prefer to communicate via email, you can reach First Progress customer service at customer.service@firstprogress.com. Keep in mind that email responses may take longer than phone calls, so this method is best for non-urgent issues.

3. Mail

If you need to send documentation or written correspondence to First Progress, you can mail it to their customer service address:

First Progress P.O. Box 9053 Johnson City, TN 37615-9053

4. Online Chat

First Progress offers online chat support on their website. To initiate a chat, click on the "Contact Us" tab and select "Chat with Us." This method is available Monday through Friday from 9 am to 5 pm EST.

5. Social Media

First Progress is active on social media platforms like Twitter and Facebook. You can reach out to their customer service team through these channels, but be aware that responses may be delayed.

Tips for Reaching First Progress Customer Service

To ensure a smooth experience when reaching out to First Progress customer service, follow these tips:

Have your account information and credit card details ready
Be clear and concise about your issue or question
Be patient and courteous when speaking with a representative
Follow up on any issues that require further assistance

Conclusion

Reaching First Progress customer service is relatively easy, with five convenient methods to choose from. Whether you prefer phone, email, mail, online chat, or social media, you can expect to receive assistance from their customer service team. Remember to be prepared, patient, and courteous when reaching out, and you'll be on your way to resolving your issue in no time.

What is the best way to contact First Progress customer service?

The best way to contact First Progress customer service is by phone at 1-866-706-5543. This number is available 24/7, and you can expect to wait on hold for a few minutes before speaking with a representative.

Can I email First Progress customer service?

Yes, you can email First Progress customer service at [customer.service@firstprogress.com](mailto:customer.service@firstprogress.com). Keep in mind that email responses may take longer than phone calls, so this method is best for non-urgent issues.

Is First Progress customer service available 24/7?

Yes, First Progress customer service is available 24/7 by phone at 1-866-706-5543. However, online chat support is only available Monday through Friday from 9 am to 5 pm EST.