Kaiser Permanente Northern California Phone Number Guide

As a Kaiser Permanente member in Northern California, having access to the right phone numbers can make a big difference in getting the help you need quickly and efficiently. Whether you're looking to schedule an appointment, ask a question about your coverage, or get assistance with a billing issue, having the right phone numbers at your fingertips can save you time and reduce frustration.

In this article, we'll provide you with a comprehensive guide to Kaiser Permanente Northern California phone numbers, including numbers for member services, medical offices, pharmacies, and more. We'll also cover some tips for getting the most out of your phone calls and provide some additional resources for Kaiser Permanente members.

Member Services Phone Numbers

If you have a question about your Kaiser Permanente coverage or need help with a membership-related issue, you can contact Member Services at one of the following phone numbers:

• 1-800-464-4000 (Monday - Friday, 8am - 6pm)
• 1-800-777-1370 (TTY, Monday - Friday, 8am - 6pm)

Member Services can assist with a wide range of issues, including:

• Answering questions about your coverage and benefits
• Helping you understand your premium payments and billing
• Assisting with enrollment and disenrollment
• Providing information about Kaiser Permanente's network of providers

Medical Office Phone Numbers

If you need to schedule an appointment or have a question about your medical care, you can contact your Kaiser Permanente medical office directly. Here are some phone numbers for Kaiser Permanente medical offices in Northern California:

• Oakland Medical Center: 1-800-777-7904
• San Francisco Medical Center: 1-415-833-3100
• San Jose Medical Center: 1-408-366-3800
• Walnut Creek Medical Center: 1-925-295-4000

You can also find the phone number for your specific medical office on the Kaiser Permanente website or on your membership card.

Pharmacy Phone Numbers

If you have a question about your prescription or need to refill a medication, you can contact a Kaiser Permanente pharmacy directly. Here are some phone numbers for Kaiser Permanente pharmacies in Northern California:

• Oakland Pharmacy: 1-800-777-7904
• San Francisco Pharmacy: 1-415-833-3100
• San Jose Pharmacy: 1-408-366-3800
• Walnut Creek Pharmacy: 1-925-295-4000

You can also refill your prescription online or through the Kaiser Permanente mobile app.

Additional Phone Numbers

Here are some additional phone numbers that may be helpful:

• Kaiser Permanente 24/7 Advice Nurse: 1-800-390-3500
• Kaiser Permanente Mental Health: 1-800-443-6325
• Kaiser Permanente Substance Abuse: 1-800-390-3500

Tips for Getting the Most Out of Your Phone Calls

Here are some tips for getting the most out of your phone calls to Kaiser Permanente:

• Have your membership card and any relevant information ready before you call.
• Be clear and concise about your question or issue.
• Take notes during the call in case you need to refer back to the conversation later.
• Don't hesitate to ask for a supervisor or additional assistance if needed.

Additional Resources

Here are some additional resources that may be helpful:

• Kaiser Permanente website: kp.org
• Kaiser Permanente mobile app: kp.org/mobile
• Kaiser Permanente member handbook: kp.org/memberhandbook

We hope this guide to Kaiser Permanente Northern California phone numbers has been helpful. Remember to always have your membership card and any relevant information ready before you call, and don't hesitate to ask for help if you need it.

Frequently Asked Questions

What is the best way to contact Kaiser Permanente Member Services?

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The best way to contact Kaiser Permanente Member Services is by calling 1-800-464-4000 (Monday - Friday, 8am - 6pm) or 1-800-777-1370 (TTY, Monday - Friday, 8am - 6pm).

How do I schedule an appointment with my Kaiser Permanente doctor?

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You can schedule an appointment with your Kaiser Permanente doctor by calling your medical office directly or by using the Kaiser Permanente mobile app.

What is the Kaiser Permanente 24/7 Advice Nurse phone number?

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The Kaiser Permanente 24/7 Advice Nurse phone number is 1-800-390-3500.

We hope this guide has been helpful in providing you with the information you need to get the most out of your Kaiser Permanente coverage.