Kaiser Permanente Release Of Information: A Patients Guide

As a patient, you have the right to control who has access to your medical information. Kaiser Permanente understands the importance of maintaining the confidentiality and security of your health records. In this article, we will guide you through the process of requesting the release of your medical information, also known as a Release of Information (ROI).

Why is Release of Information Important?

Kaiser Permanente is committed to protecting your medical information, as required by federal and state laws, including the Health Insurance Portability and Accountability Act (HIPAA). However, there may be situations where you need to share your medical information with others, such as family members, healthcare providers, or insurance companies. This is where the Release of Information process comes in.

Benefits of Release of Information

• Allows you to share your medical information with authorized individuals or organizations
• Enables healthcare providers to access your medical history, ensuring continuity of care
• Facilitates the processing of insurance claims and benefits
• Supports research and quality improvement initiatives

How to Request a Release of Information

To request a Release of Information, you can follow these steps:

1. Complete a Release of Information Form: You can obtain a Release of Information form from your Kaiser Permanente facility or download it from our website.
2. Specify the Information to be Released: Clearly indicate what medical information you want to release, such as medical records, test results, or billing information.
3. Identify the Authorized Recipient: Provide the name and address of the individual or organization authorized to receive your medical information.
4. Sign and Date the Form: Sign and date the Release of Information form, confirming your consent to release your medical information.
5. Submit the Form: Return the completed form to your Kaiser Permanente facility or mail it to the address specified on the form.

Types of Release of Information

• General Release: Allows Kaiser Permanente to release all your medical information to an authorized recipient.
• Specific Release: Limits the release of medical information to specific records or time periods.
• Standing Release: Authorizes Kaiser Permanente to release your medical information to a designated recipient on an ongoing basis.

Release of Information Fees

Kaiser Permanente may charge a fee for processing Release of Information requests, as permitted by state law. The fee will be waived if the request is for:

• Continuing care or treatment
• A patient's own use (e.g., applying for disability benefits)
• A third-party payor (e.g., insurance company)

Expedited Processing

• Rush Processing: Available for an additional fee, rush processing ensures that your Release of Information request is processed within 24-48 hours.
• Stat Processing: For urgent situations, stat processing is available at no additional charge.

Release of Information Timeline

Kaiser Permanente will process your Release of Information request within 15-30 days, depending on the complexity of the request and the availability of the requested information.

Release of Information Status

• Pending: Your request is being processed.
• Completed: Your medical information has been released to the authorized recipient.
• Denied: Your request was denied due to incomplete or inaccurate information.

Release of Information FAQs

Can I request a Release of Information over the phone?

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No, Kaiser Permanente requires a completed Release of Information form to ensure your consent and authorization.

How long does it take to process a Release of Information request?

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Kaiser Permanente will process your Release of Information request within 15-30 days, depending on the complexity of the request and the availability of the requested information.

Can I revoke a Release of Information authorization?

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Yes, you can revoke a Release of Information authorization by submitting a written request to Kaiser Permanente.

We hope this guide has helped you understand the Release of Information process at Kaiser Permanente. If you have any further questions or concerns, please don't hesitate to reach out to us.

Share Your Thoughts: Have you had a positive experience with Kaiser Permanente's Release of Information process? Share your story in the comments below!

Take Action: If you need to request a Release of Information, start by downloading the form from our website or visiting your nearest Kaiser Permanente facility.