Intro
Discover how to access essential Riverside County social services with ease. Learn 5 effective ways to navigate the system, from applying for CalFresh and Medi-Cal to finding housing assistance and more. Get expert guidance on eligibility, application processes, and available resources to support your well-being in Riverside County.
Riverside County, located in Southern California, offers a wide range of social services to its residents, including healthcare, food assistance, and housing support. These services are designed to help individuals and families in need, providing them with the necessary resources to improve their overall well-being. However, navigating the system and accessing these services can be overwhelming, especially for those who are new to the area or unsure of where to start. In this article, we will explore five ways to access Riverside County social services, making it easier for you to get the help you need.

1. Online Portal: Riverside County's Official Website
One of the most convenient ways to access Riverside County social services is through the county's official website. The website provides a wealth of information on available services, including eligibility requirements, application processes, and contact information for various departments. You can visit the website at www.rivco.org and navigate to the "Social Services" section to explore the different programs and services offered.
Some of the services you can access through the website include:
- CalFresh (formerly known as Food Stamps)
- Medi-Cal (California's Medicaid program)
- CalWORKs (California Work Opportunity and Responsibility to Kids)
- Housing assistance programs
Benefits of Using the Online Portal
Using the online portal to access Riverside County social services offers several benefits, including:
- Convenience: You can access the website from anywhere with an internet connection, at any time.
- Time-saving: You can quickly find the information you need and apply for services online, saving you time and effort.
- Accessibility: The website is available in multiple languages, making it easier for non-English speakers to access services.
2. Phone: Riverside County's Customer Service Line
Another way to access Riverside County social services is by calling the county's customer service line. The phone number is (951) 358-3000, and it is available Monday through Friday, from 8:00 am to 5:00 pm. When you call, you will be connected with a customer service representative who can answer your questions, provide information on available services, and help you with the application process.

Benefits of Using the Phone
Using the phone to access Riverside County social services offers several benefits, including:
- Personalized assistance: You can speak directly with a customer service representative who can answer your questions and provide personalized assistance.
- Immediate help: You can get immediate help with urgent matters, such as food or housing emergencies.
- Accessibility: The phone line is available in multiple languages, making it easier for non-English speakers to access services.
3. In-Person: Riverside County's Social Services Offices
If you prefer to access Riverside County social services in person, you can visit one of the county's social services offices. There are several offices located throughout the county, including in Riverside, Moreno Valley, and Indio. You can find the office nearest you by visiting the county's website or calling the customer service line.
When you visit an office, you can speak with a social worker or eligibility worker who can help you with the application process and answer any questions you may have. You can also pick up application forms and other materials, and submit your application in person.

Benefits of Visiting an Office
Visiting a Riverside County social services office offers several benefits, including:
- Face-to-face interaction: You can speak directly with a social worker or eligibility worker who can answer your questions and provide personalized assistance.
- Immediate help: You can get immediate help with urgent matters, such as food or housing emergencies.
- Accessibility: The offices are located throughout the county, making it easier for you to access services in person.
4. Community-Based Organizations
Riverside County has partnered with several community-based organizations to provide social services to residents. These organizations offer a range of services, including food assistance, housing support, and healthcare. You can find a list of community-based organizations on the county's website or by calling the customer service line.
Some examples of community-based organizations that provide social services in Riverside County include:
- The Salvation Army
- Catholic Charities
- The United Way

Benefits of Working with Community-Based Organizations
Working with community-based organizations to access Riverside County social services offers several benefits, including:
- Personalized assistance: You can receive personalized assistance from organizations that specialize in specific areas, such as food or housing.
- Accessibility: Community-based organizations are often located in neighborhoods and communities, making it easier for you to access services.
- Cultural sensitivity: Community-based organizations may offer services that are culturally sensitive and tailored to the needs of specific communities.
5. Outreach and Engagement Services
Riverside County offers outreach and engagement services to help residents access social services. These services include outreach workers who can visit you in your home or community to provide information and assistance with the application process.
You can access outreach and engagement services by calling the customer service line or visiting the county's website. Some examples of outreach and engagement services include:
- Homeless outreach services
- Mental health outreach services
- Substance abuse outreach services

Benefits of Outreach and Engagement Services
Using outreach and engagement services to access Riverside County social services offers several benefits, including:
- Personalized assistance: You can receive personalized assistance from outreach workers who can visit you in your home or community.
- Accessibility: Outreach and engagement services can help you access services if you have mobility issues or other barriers that prevent you from visiting an office.
- Cultural sensitivity: Outreach and engagement services may offer services that are culturally sensitive and tailored to the needs of specific communities.
If you are in need of social services in Riverside County, there are several ways to access them. You can use the online portal, phone, in-person offices, community-based organizations, or outreach and engagement services. Each method has its benefits, and you can choose the one that works best for you. Remember, accessing social services is an important step in getting the help you need to improve your overall well-being.
We encourage you to share your experiences with accessing Riverside County social services in the comments below. Have you used any of the methods mentioned in this article? What were your experiences like? Your feedback can help others who may be in need of social services.
What is the phone number for Riverside County's customer service line?
+The phone number for Riverside County's customer service line is (951) 358-3000.
What are the hours of operation for Riverside County's social services offices?
+Riverside County's social services offices are open Monday through Friday, from 8:00 am to 5:00 pm.
Can I access Riverside County social services online?
+Yes, you can access Riverside County social services online through the county's official website at [www.rivco.org](http://www.rivco.org).